At a glance a Workshop controller can see all activity in their workshop, at that moment, so they can help improve efficiency
Customer not arrived? Are tasks taking too long? You can query every single movement by looking at areas taking too long
If you need to contact a customer regarding an unexpected issue you can easily get to their phone number and much more
Best Process Use
Job Progress uses current workshop processes, such as clocking on to a job, to help the flow – meaning nothing else needs to happen to see this full view
Easily manage Workshop tasks from start to finish
The screen is split into 3 main sections – In (arrivals), Work In Progress, Out (completed). Within each section is each job, further split into the tasks associated with the job. At any one point, you can easily click through and see how well your Workshop is progressing as well as highlighting any bottlenecks that need resolving.
The Job Progress screen is split into 3 sections: Jobs In, Work In Progress and Jobs Out, giving the Workshop Manager a single view of what is happening in the Workshop at any given time. Each task is colour coded to give an alert of jobs taking too long, or vehicles that haven’t been received. Managed by completion of tasks, technicians clockings provide live updates on where the job is in the workshop.
Record customer contact history, amend a job and invoice details or change the technician status of the job. The Job Progress screen can drill down to every single related detail, such as a customer’s phone number. This screen can also free up service advisor time and give accurate customer feedback. Workshop users can instantly see if a job has an outstanding health check item, a loan car booking or needs delivering back to a customer by a certain time.
Grayhams supports entrepreneurs in the automotive sector thanks to the application of the leading and future oriented Pinnacle DMS.
Grayhams is the exclusive dealer of Pinnacle, the innovative DMS for the automotive industry.