PINNACLE TECH +

ADVANCED TECHNICIAN APP

Integrated VHC

Complete and record your vehicle health check observations directly on the device ready for the customer to review

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Technician Clockings

Sign on to new jobs, complete the work, and then sign off, all from the handheld device you’re recording the completed work from

Health Check Videos

Explain identified work with a short video clip so your customer can see what the part in question is and why it is of concern

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Conversation Notes

Review and record new notes detailing anything you think would be of use to anyone else dealing with this customer or vehicle

Improve workshop efficiencies through simpler technician processes

Our mobile workshop app, Tech+, links seamlessly with the workshop management module in the Pinnacle dealer management system to improve the service and repair experience. Tech+ mobilises workshop technicians, freeing them from the static workstation and opening new channels for better customer communication and the creation of sales opportunities.

Available across 2 different device platforms

Host+ is available on iOS devices (iPad and iPod/iPhone) and Microsoft (Tablet and Phone)

For Windows Phone

For iPhone

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Technicians can use a cost-effective and robust mobile device to update their progress on repairs, carry out vehicle health checks, and prepare videos to explain any additional work they have identified.

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It supports instant communication between technicians and Service and Parts teams so that requirements can be quickly identified and authorised.

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To ensure the technician has the right information, vehicle and customer data is easily accessible, including copies of previous service invoices.

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One touch capture of video instantly uploads personalised messages to be sent to the customer to view and approve online.

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Technicians can prepare vehicle health checks to report urgent and recommended work, adding notes and measurements such as tyre tread depths as necessary.

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Technicians can also identify appropriate replacements for worn tyres using an integrated tyre catalogue.

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One touch capture of video instantly uploads personalised messages to Azure Media Services to demonstrate and explain any extra work needed.

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Workshop technicians can communicate directly with the Service and Parts teams for queries, pricing and customer authorisation, storing the details for reference later.

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This all takes place as part of an integrated process –updates to operations and work statuses are visible immediately in the Pinnacle Job Progress console, enabling dealerships to act on real-time progress.

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With these tools in place, real-time progress can be tracked online by the customer, enabling them to authorise any work required.
Download for Windows Phone

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Clock to jobs, operations and other work statuses with instant updates to the Job Progress console in Pinnacle and to Parts and Service teams.

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Use your tyre catalogue to quickly capture worn tyre details for rapid pricing.

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Built-in caching of details and video content to provide a robust service even when a wireless connection can’t be relied upon.
Download for iPhone

Grayhams supports entrepreneurs in the automotive sector thanks to the application of the leading and future oriented Pinnacle DMS.

Curious what we can do for for your organization?

Grayhams is the exclusive dealer of Pinnacle, the innovative DMS for the automotive industry.